Event Day FAQ

Information you need to know about the day of your event

Can guests eat more than once?
Yes, you can upgrade to our unlimited servings package on most menus (not pie and mash) for an additional £1.25 per person. You may add the upgrade on at th...
Mon, 9 Oct, 2023 at 7:39 PM
Can you park on grass?
The level hard standing is what we ask for however if the ground is soft it is down to the driver on the day to make a decision based on the surroundings, w...
Thu, 27 May, 2021 at 3:48 AM
Do you need access to water?
We bring enough water to cater for your event however on the rare occasion we do need additional water access to an outside tap or indoor tap would help.
Thu, 27 May, 2021 at 3:49 AM
Do you need power?
For power we simply need access to a regular household 13 amp socket or a 16 amp socket if that is available, we have 50 meters of extension lead if the dis...
Wed, 31 Aug, 2022 at 4:49 PM
If there are more guests on the day will you have enough food?
We do bring extra food on board, but just to let you know that we can only ensure the amount of food to be provided on the day based on the details of your ...
Mon, 9 Oct, 2023 at 7:40 PM
What happens on the day?
On the day of your booking, we will arrive before the serving time, this is usually 1-2 hours before to setup. Once we arrive our team will call the on-...
Thu, 27 May, 2021 at 3:52 AM
what happens to food if less people attend?
We can leave all unconsumed food in take-away packaging for your guests to take away Or any guests that would like an extra portion will be able to.
Thu, 27 May, 2021 at 3:53 AM
What Space do you require?
We advise allowing space for one of our largest units 16ft (4.88metres) x 8.2ft (2.5 metres),  We also require a height clearance of at least 10ft (3.05 me...
Thu, 30 Sep, 2021 at 8:56 AM
What time will you arrive?
we aim to arrive 1-2 hours before serving. For some menus, we may require additional setup time.
Thu, 27 May, 2021 at 3:55 AM
Can I give my guests a token or voucher in exchange for the food?
That would be fine if you would like to provide a voucher or a ticket for your guests. We can ask our staff to accept the vouchers for you on the day. 
Fri, 28 May, 2021 at 2:44 AM